claireManage Instagram, WhatsApp, LinkedIn, SMS, Messenger, and more from one shared inbox—with AI that qualifies leads, prepares replies, routes work, and follows through.
Do you have the blue one in medium?
Source: inventory sync · updated 2m ago
Use in replyYes—we have four left in blue, size medium. Want me to reserve one for you?
Offer a 30-minute reservation and create a follow-up if Ana does not reply.
Prepare automationCustomer messaging is already spread across personal apps, shared logins, and a phone on someone’s desk. Claire’s job is to collapse that into a single accountable queue.
“Did anyone reply to Ana?”
“I thought you had it.”
Prioritize buying signals and route conversations before they go cold.
Qualify leads, answer common questions, collect details, and trigger follow-ups.
Escalate ambiguity, emotion, and high-value opportunities instead of faking confidence.
Measure response, qualification, bookings, resolution, and attributed revenue.
Claire Business combines a shared inbox, customer context, AI assistance, assignments, and automation without turning every conversation into a ticket.
Views for unassigned, mine, priority, waiting, and saved segments. Collision detection prevents two people replying to the same customer.
Route by channel, language, topic, customer value, territory, or availability.
Draft replies from approved knowledge, inventory, policies, and history.
Turn commitments into reminders, tasks, bookings, and pipeline updates.
Start with a visible workflow: what triggered it, what Claire is allowed to use, and whether a person has to approve the send.
Channel, intent, and business hours decide if the workflow starts at all.
Only approved knowledge, inventory, and policy—never a guess dressed as certainty.
Auto-send when the rule is clear. Ask a person when the moment is expensive.
Each workflow declares whether Claire may send on its own, must draft for review, or must stop and ask. The setting is per workflow, per channel, and visible in the audit trail.
Collect need, timing, and budget without making someone repeat themselves.
Answer inventory and order questions, then hand off the exceptions.
Find a time, confirm it, and write the calendar or CRM record.
Classify urgency, retrieve a policy-backed answer, and escalate with a summary.
A channel is listed as available only after the connector, policy, and recovery path are real. Planned means it is on the map—not in the product.
Pair once. The bridge can stay online in Claire Cloud or on your host.
Authorize in Claire Desktop, then keep the conversation in the shared inbox.
Available for the product today. Business routing comes later.
Business routing, roles, and analytics are still in design for every channel listed here.
Business messaging and lead conversations.
SMS and RCS through a provider adapter.
A separate Meta session from Instagram.
Internal handoff alongside customer channels.
Claire Business should make the rules visible: who can send, what the model may read, and how a conversation can be unwound.
Workspace admin, manager, agent, and capability grants—not a single shared login.
Approved sources, versioned answers, citations, and a clear data scope for AI.
Who or what replied, which inputs were used, what was edited, and how to undo it.
Managed credits, bring-your-own-key, model policy, budget caps, and a disable switch.
Consent markers, quiet hours, suppression lists, export, and deletion.
Connector uptime, auth expiry, backlog, SLAs, and recoverable failure states.
Claire Business is in design. These controls describe the product we are building with pilot teams—not a shipped compliance certification.
Pricing remains a hypothesis until connector costs, AI usage, compliance, and support load are validated with pilot customers.
For small teams centralizing customer messaging.
For teams using conversations to qualify, sell, and book.
For larger teams with security requirements.
We’re looking for teams managing real customer conversations across two or more channels and willing to co-design routing, automation, governance, and measurement.
Contact the team
